mbo88 is committed to protecting the privacy of every player. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.
Every data exchange between your device and mbo88 is protected by industry-standard 256-bit SSL encryption. Your personal and financial information cannot be intercepted in transit.
mbo88 does not sell, rent, or trade your personal data to any third party for commercial gain. Your information is used solely to operate your account and improve your mbo88 experience.
You have the right to access, correct, export, or request deletion of your personal data held by mbo88. Contact our support team to exercise any of these rights at no charge.
mbo88 does not store full card numbers or bank account credentials. Payment details processed via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja are handled directly by certified payment partners.
This policy clearly states every category of data we collect and the specific lawful basis under which we process it. There are no hidden data uses — what you read here is the complete picture.
mbo88 will notify registered players of any material changes to this Privacy Policy at least 7 calendar days before they take effect, via on-platform notification and registered email address.
All data in transit
Identity verified at withdrawal
Data at rest secured
Privacy queries answered
The following terms carry the meanings set out below throughout this Privacy Policy:
mbo88 acts as the Data Controller for all Personal Data collected from Players through the Platform. As Data Controller, mbo88 determines the purposes and means by which your Personal Data is processed.
mbo88 is operated as a licensed international online gaming platform serving players in Indonesia and other permitted jurisdictions. The Platform's primary target market is Indonesian players — particularly those in major cities including Jakarta, Surabaya, Medan, Bandung, Bali, and Yogyakarta — who prefer an English-language betting and casino experience.
Data Protection Contact: For all privacy-related enquiries, data subject requests, or complaints relating to the processing of your Personal Data by mbo88, please contact our support team at the address provided in Clause 15 of this policy.
mbo88 collects only the Personal Data necessary to operate the Platform, comply with legal obligations, and deliver a high-quality service to Players. The categories of data we collect are as follows:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / passport) | Account registration, KYC verification, age compliance |
| Contact Data | Email address, phone number, residential address | Account management, support communications, security alerts |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history | Transaction processing, fraud prevention, AML compliance |
| Betting & Gaming Data | Bet history, game preferences, session duration, win/loss records | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Platform security, fraud detection, geolocation compliance |
| Usage Data | Pages visited, features used, click patterns, session timestamps, referral source | Platform optimisation, analytics, user experience improvements |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service quality, dispute management, regulatory compliance |
| Marketing Preferences | Promotional consent status, preferred communication channel, opted-in campaign types | Targeted promotions (where consent given), communication frequency management |
mbo88 collects Personal Data through the following channels:
mbo88 uses your Personal Data exclusively for the following purposes. We do not use your data for any purpose not listed below without first seeking your consent or updating this Privacy Policy with appropriate notice.
mbo88 processes your Personal Data on one or more of the following lawful bases, depending on the purpose of the processing:
mbo88 does not sell, rent, or trade your Personal Data. We share your data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:
Transaction data is shared with mbo88's certified payment partners — including the processing networks of BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja — solely to process your requested deposits and withdrawals. These partners operate under their own privacy and security frameworks and handle financial data in compliance with applicable banking regulations.
During KYC verification, identity document data may be transmitted to mbo88's contracted third-party verification partner to confirm authenticity. This partner is bound by a data processing agreement that restricts further use of your information.
Certain account and transaction data may be processed by mbo88's fraud-detection and AML compliance tools, which may involve third-party service providers operating under strict confidentiality obligations.
mbo88 may disclose Personal Data to competent legal, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or legitimate regulatory demand. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or a material part of mbo88's business assets, Player Personal Data may be transferred to the acquiring entity as part of that transaction, subject to the acquiring party assuming equivalent data-protection obligations under this Privacy Policy.
No Cross-Border Marketing Sharing: mbo88 does not share your Personal Data with advertising networks, data brokers, social media platforms, or other commercial third parties for marketing purposes without your prior explicit consent.
mbo88 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, mbo88 will securely delete or irreversibly anonymise your Personal Data.
mbo88 implements a layered set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction:
Your Responsibility: You are responsible for maintaining the confidentiality of your mbo88 account credentials. mbo88 will never ask for your password in any support communication. If you suspect your account has been compromised, contact mbo88 support immediately and change your password without delay.
mbo88 uses cookies and similar tracking technologies to operate and improve the Platform. The cookies we use fall into the following categories:
mbo88 does not use third-party advertising or tracking cookies that would transmit your browsing data to external ad networks. You may configure your browser to block or delete cookies; however, doing so may affect the functionality of certain Platform features, including the ability to remain logged in between sessions.
As a Player on the mbo88 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team using the details in Clause 15. All requests are processed within 30 calendar days at no cost to you.
The mbo88 Platform is strictly restricted to individuals who are 21 years of age or older. mbo88 does not knowingly collect or process Personal Data from individuals under 21 years of age.
If mbo88 discovers that Personal Data has been collected from an individual under the age of 21 — whether through a misrepresentation during registration or otherwise — that account will be immediately suspended and all associated Personal Data deleted, subject to any retention obligations imposed by law for fraud-prevention or reporting purposes.
If you are a parent or guardian and have reason to believe that an individual under 21 years of age has registered an account on mbo88 using their own or your details, please contact mbo88 support immediately so that the account can be reviewed and, if appropriate, closed.
mbo88's primary operations are focused on serving the Indonesian market. However, as an internationally licensed platform, some of the third-party service providers engaged by mbo88 — including KYC verification partners and fraud-detection systems — may process Personal Data in jurisdictions outside Indonesia.
Where Personal Data is transferred internationally, mbo88 ensures that appropriate safeguards are in place to protect your data, including:
mbo88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where changes are material — meaning they significantly affect how your data is used or your rights as a Player — mbo88 will:
Your continued use of the mbo88 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you should discontinue use and contact mbo88 support to arrange account closure in accordance with our Terms & Conditions.
The current version of this Privacy Policy is always available at https://mbo88.cam/privacy-policy. We encourage Players to review it periodically.
For any privacy-related queries, data subject access requests, objections, or complaints about mbo88's handling of your Personal Data, please contact our support team using the details below. All privacy enquiries are handled by trained personnel with data-protection responsibilities.
mbo88 Data & Privacy Support
Email: [email protected] (plain text — not a clickable link)
Availability: 24 hours a day, 7 days a week
Response time: Acknowledgement within 48 hours; substantive response within 30 calendar days
Languages supported: English and Indonesian (Bahasa Indonesia)
If you are not satisfied with mbo88's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction. mbo88 will cooperate fully with any such authority in the investigation of a complaint.
This Privacy Policy should be read in conjunction with mbo88's Terms & Conditions and Responsible Gaming policy, both of which are available on this Platform.
Our support team is available 24/7 to answer any privacy or data questions. You can also review our full Terms & Conditions or visit our FAQ for quick answers.